NORMAL ORDERS CANCELLATION POLICY:
  • ORDERS CANCELLED PRIOR TO 24 HOURS - FULL REFUND (or credit if preferred)

  • ORDER CANCELLED (2- 24 HOURS) = 75% REFUND or 100% CREDIT TOWARDS NEXT ORDER. (25% covers loss of product and time)

  • ORDER CANCELLED.... Zero -2 hours OR NO SHOW - (No Refund - credit negotiable if reason for cancel is valid)

CATERING ORDERS CANCELLATION POLICY:
  • ORDERS CANCELLED PRIOR TO 24 HOURS - FULL REFUND (or credit if preferred)

  • ORDER CANCELLED (24 HOURS down to 6 hours) = 50% REFUND or FULL 100% CREDIT TOWARDS NEXT ORDER.

  • ORDER CANCELLED.... Zero-6 hours OR NO SHOW - (No Refund)

Contact Us

808*784-8006 OR 808-784-8113.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail SUPPORT@SAUSTHAIKITCHEN.COM